Privacy policy

This page explains what personal information is collected through patdivilly.ie, why, and what you can ask for. It is written to be read, so it is plain rather than exhaustive. If anything is unclear, email support@patdivilly.com and you will get a straight answer.

Who is responsible for your data

Pat Divilly Fitness Ltd, a company registered in Ireland, is the data controller for information collected through this website. You can contact us about anything on this page at support@patdivilly.com.

What we collect

• When you join the free library or newsletter: your name and email address.
• When you apply for coaching or enquire about a team programme: your name, email, phone or WhatsApp number, time zone, and the answers you choose to give about your situation and what you are looking for.
• When you book a call: your name, email, the time you booked and any notes you add.
• When you pay for a programme: billing details are handled by our payment provider. We never see or store your full card number.
• When you email or message us: whatever you choose to send.

Please don't send detailed health information through the website forms. If health matters come up in coaching or training, we discuss how that information is handled directly with you.

Why we use it

• To send you what you signed up for, such as the free library and the newsletter. The legal basis is your consent, and every email has an unsubscribe link.
• To review your application, reply to your enquiry and arrange calls. The legal basis is taking steps at your request before entering a contract.
• To deliver a programme you have bought and keep records of it. The legal basis is performing our contract with you, and our legal obligations for accounting and tax.
• To understand how the site is used and keep it secure. The legal basis is our legitimate interest in running a working website.

We don't sell your information, and we don't use it for automated decisions about you.

Who we share it with

We use a small number of trusted providers to run the business. They process your information on our behalf and only for the purposes above. They currently include GoHighLevel (forms, email and our customer records), Stripe (payments), Calendly (call booking), Zoom (calls and live sessions), Google Workspace (email and documents) and Netlify (website hosting). Some of these providers are based outside the European Economic Area, mainly in the United States. Where that happens, transfers rely on safeguards approved under GDPR, such as the EU-US Data Privacy Framework or the European Commission's standard contractual clauses.

Cookies

This website itself doesn't set advertising or tracking cookies. The sign-up form is provided by GoHighLevel and may set cookies needed to submit it. Our fonts are loaded from Google Fonts, which means your browser connects to Google's servers when the page loads.

How long we keep it

Newsletter details are kept until you unsubscribe. Applications and enquiries that don't go further are deleted within two years. Records of programmes you have taken part in, and anything needed for accounting, are kept for as long as Irish law requires, usually six years.

Your rights

You can ask to see the information we hold about you, have it corrected or deleted, receive a copy of it, object to how it is used, or restrict its use. You can withdraw consent at any time. Email support@patdivilly.com and we will respond within one month.

If you're unhappy with how your information has been handled, you can complain to the Irish Data Protection Commission at dataprotection.ie. We would appreciate the chance to put it right first.

Changes

If this policy changes, the updated version will appear on this page with a new date at the top.